Customer Issue Resolution Center

All orders placed on/after the 24 December 2024 will only be dispatched from 6 January 2025 onwards.

We’re committed to your satisfaction—let’s work together to quickly resolve any product issues and ensure you’re delighted with your FXDE experience!

Step 1: Fill in Personal and Product Details*

Product Information*

Step 2: Describe the Issue*

Step 5: Select Desired Resolution*

Step 6: Upload Video *

Additional Info

Our Store

At FXDE, we’re not just in the business of barber equipment – we’re in the business of transforming grooming experiences. Our journey began with a simple yet ambitious goal: to redefine the standards of excellence in the barber industry.